Built in security
At Labops, we are built to meet the highest standards of security, privacy, and compliance, ensuring healthcare organizations can trust every interaction with confidence. From protecting sensitive patient data to maintaining strict regulatory alignment, our systems are designed with healthcare-grade safeguards at every layer. We prioritize secure infrastructure, responsible AI deployment, and compliance-first operations to support hospitals, labs, and medical institutions without compromise. By reducing operational risk and maintaining data integrity, we enable healthcare providers to focus on what matters most-delivering better patient care. Our commitment is not just innovation, but safe, reliable, and trusted innovation for the future of healthcare.
HIPAA-compliant BAA
HIPAA-compliant BAA infrastructure deployed securely on AWS and Azure. Encrypted PHI handling with strict access controls and enterprise-grade security.
Zero Data Retention Policy
We do not store, monitor, or retain any data you send to Orinn or any responses generated by Orinn. Your information remains private, secure, and fully under your control.
AES-256 Data Encryption
End-to-end protection with industry-standard AES-256 encryption for secure data handling and privacy.
Clear Privacy Policy
A clear, transparent privacy policy covering data collection, usage, and retention — with specific provisions for healthcare and patient privacy.
Do you sign a BAA?
Yes - we execute a Business Associate Agreement with every covered entity customer before any PHI is processed. Our BAA is reviewed by our legal team and can be executed as part of the standard procurement process. We also execute BAAs with our sub-processors who handle PHI on our behalf.
Labops follows industry-standard security practices including encryption in transit and at rest, access controls, multi-factor authentication, infrastructure monitoring, and restricted production access.
Orinn is designed with a privacy-first architecture and currently does not retain PHI, prompts, outputs, or medical conversation logs.
Orinn is built on HIPAA-capable cloud infrastructure across AWS and Microsoft Azure.
No. Customer prompts, outputs, and medical conversations are not used for AI model training.
Access to production systems is restricted to authorized personnel and protected through authentication controls and monitoring.